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You have questions? We have answers! Here are some common questions about everything from shipping and payment options to the quality and condition of our items.
We accept credit cards, PayPal, Apple Pay, and Google Pay.
We accept Visa, MasterCard, American Express, Discover, and Diner’s Club.
Yes, we accept Apple Pay and Google Pay.
You will receive an order confirmation email from us. Please add our email address to your contacts to make sure to receive order updates and tracking information.
Yes, layaway service is available for items over $100. A 30% down payment is required (non-refundable), and the balance must be paid within 45 days. The item will be shipped once paid in full.
Please contact us in advance to make arrangements for a layaway purchase. There is a 5% fee for layaway service.
We are not able to reserve items; however, we do offer layaway service. You may read the details above.
All USA orders over $100 USD and Canadian orders over $100 CAD are eligible for FREE shipping.
Delivery to the USA and Canada normally takes approximately 5-15 business days from the day the order is placed. Delivery to other countries takes approximately 7-20 business days. Orders are usually shipped within 1-2 business days. (Business days are Monday to Friday, excluding holidays.) Please consult our Shipping Information page for details about the services and delivery times available for your destination.
Tracking is included for all USA & Canada orders. Tracking is available for international destinations with Tracked Packet International and Xpresspost International services.
We accept returns of unworn items within 14 days of delivery of the order. Customers are responsible for return shipping. Please consult our full return policy for details.
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Sign up for our newsletter to receive a 15% off discount code for your first order. We’ll send sale announcements and updates, and you’ll be the first to shop new pieces.
Yes, we do offer gift cards. You may purchase gift cards here.
Yes, we would be happy to wrap any items you are purchasing as gifts. Let us know in the order notes if you would like to have your purchase gift wrapped, and if you would like to include a special message to the recipient on a card. The charge for gift wrapping is $10, and will be billed separately after your order is placed.
All Vintage Logic clothing has been hand-washed and steamed, unless the fabric is sensitive to washing (i.e. unstable dyes, delicate fabrics), or if the garment specifies to dry clean only. In these cases, we have steamed the item and given it a thorough airing.
We offer simple alterations and repairs for our items. Please contact us to discuss what is possible for the item(s) you have in mind.
